I would like to attend one of your events, how can I do this?
You can register to attend any of our events by using one of the following methods:
Please go to www.ftbusiness.com, find the event which you would like to attend and then click on 'Register Now'.
Please email email@example.com, stating the name of the event which you would like to attend and providing the following details: full name, job title, company/organisation, postal address, email and telephone number.
Please call our registrations team on +44 (0)20 7775 6653 to book your place over the phone.
Please fax a completed registration form to +44 (0)20 7775 6413.
Please send a completed registration form to FT Business, One Southwark Bridge, London SE1 9HL, UK.
Am I eligible for one of your complimentary places?
Some of our events have a limited number of complimentary places available to those who fall within our advertised target audience (details of which are listed on the 'Who Should Attend' section of each event website).
Please be aware that these places are strictly limited, available on a first come, first serve basis and are offered subject to review and approval by the Publisher.
If you would like to apply for one of these places, please complete your registration in the usual way, selecting the complimentary option (where available) and once received we will contact you within five working days to confirm whether or not you have been successful in securing one of these places.
If unsuccessful please be aware that paying places are offered subject to availability and venue limitation, should you wish to attend as a standard paying delegate.
For paying places, what is included in the delegate fee?
The delegate fee includes your place at the event, access to speaker presentations (where provided), refreshments at times specified on the event programme and lunch (where provided). Those attending on a complimentary basis also receive all of the above.
How will I know if my registration has been successful?
When your registration has been received and completed, we will send you an email confirming receipt and advising that it is being reviewed for approval/payment. Once reviewed, we will respond within five working days to confirm if your application has been successful.
If successful we will confirm your place at the event in the usual way, if unsuccessful then you will still receive notification.
If you have any queries during the registration process, please contact us by email at
firstname.lastname@example.org or by telephone on +44 (0)20 7775 6653 and we will be happy to help.
I have registered for the conference but am unable to attend, what can I do?
We understand that due to unforeseen work commitments or changes to personal circumstances, delegates are sometimes unable to attend our events. To mitigate this we operate a flexible policy where you can send a replacement delegate to attend any event at no extra cost, subject to qualification. If a replacement delegate is unable to attend then the following cancellation fees apply:
Cancellation and no-show fee policy on complimentary places
Complimentary places are offered on the understanding and agreement that you will inform us in writing if you are unable to attend no later than 24 hours before the date of the event. We will accept substitutions at any time but must be made aware of any change before the date of the event.
We reserve the right to charge confirmed complimentary delegates a no-show fee of £100.00 if they fail to inform us outside of these terms or do not attend on the day of the event.
Cancellation and no-show fee policy on paying places
All cancellations must be made in writing and are subject to the charges detailed below. We will accept substitutions at any time but must be made aware of any change before the date of the event.
Cancellation dates / charges
- One month before date of event / free of charge
- Up to two weeks before the date of event / 50% of delegate fee
- Two weeks or less from the date of event / 100% of delegate fee.
Cancellation address / contacts
- Email: email@example.com
- Fax: +44 (0)20 775 6413
- Post: FT Business, One Southwark Bridge, London, SE1 9HL, UK.
How can I send a replacement delegate?
A replacement delegate and/or name change can be made at any time at no additional cost. To do this please send the new delegate's full name, job title, organisation, email and telephone number to
firstname.lastname@example.org and we will then confirm acceptance and approval in the usual way.
How can I pay for my delegate fee?
Where paying places are available, please go to the registration page for the specific event you wish to attend and select the paying places option.
This will take you to our secure online payment system and allow you to select to pay by credit card or invoice. Where selecting the invoice option, please note that your place will not be confirmed until full payment has been received.
Alternatively, you can view all upcoming events and register online at:
If you are having difficulties your registration, please call +44 (0)20 775 6413 or send an email to
When do I need to pay?
Where applicable all delegate fees are to be paid in full prior to the date of the event taking place. Failure to do so may result in you being denied access to attend the event and you or your company/organisation being refused attendance at future events.
Our company is unable to pay prior to the conference due to a delay in our accounts department, what can I do?
If you anticipate a delay in a payment being made, please contact us on +44 (0)20 7775 6653 at your earliest convenience.
I would like to sponsor or exhibit at one of your events, how do I find out more?
If you would like to engage with high-level delegates and key industry leaders, whilst at the same time aligning your company or organisation with a trusted brand and true market leader then we can create a package which ticks all of your boxes.
For further information, please complete our online request form - www.ftbusiness.com/sponsorshipopportunities.asp - and one of our team will contact you to discuss further.
Alternatively, to discuss your requirements in more detail, please contact Edward Cutts by email -
email@example.com - or call +44 (0)20 7775 6317.
I would like to undertake a presentation at one of your events, how do I find out more?
If you would like to be considered for a speaking slot at one of our many events, please complete the online request form - www.ftbusiness.com/speakeropportunities.asp - and one of our team will contact you to discuss further.
How can I make a hotel booking?
Please note that we do not provide reservations or hotel accommodation as part of our service to delegates and accommodation is not included in the conference fee.
What is the dress code?
All delegates and attendees are requested to wear business attire, unless specified otherwise.
Will I receive a copy of the delegate list?
In accordance with compliance of the UK Data Protection Act (1998) we are unable to provide copies of delegate lists, or delegate information, either pre-event or post-event. Full details of the UK Data Protection Act (1998) are available for review from http://www.opsi.gov.uk
When can I collect my name badge?
Your badge will be ready for you at the registration desk on the day of the event, along with all other conference materials.
Will I receive copies of speaker presentations?
Dependent upon prior agreement with the author, speaker presentations will be available to access online no later than two days after the day of the event. Please note that in line with our environmental policy we are unable to provide printed copies of speaker presentations.
How can I access the speaker presentations online?
An email notice will be sent to all delegates who attended the event with a direct link to where these presentations can then be accessed online. Please note that due to content restriction and privacy practice, presentations will be available to access for a maximum of seven days from the publishing date.
I need to obtain a Visa to attend the conference, how can I do this?
You will need to contact your local embassy of the country which you would like to visit. They will be able to advise you how to obtain your visa. Alternatively, if you are booking through a travel agent they will be able to advise you on obtaining a visa.
I need a letter to include with my visa application, how can I get this?
Please email firstname.lastname@example.org including the following details and we will be happy to send you an official letter from FT Business to be used as part of your visa application:
- Given name
- Family name
- Job title
- Date of birth
- Place of birth
- Passport number
- Passport issue date
- Passport expiry date
Please note that you must have registered and paid for the event in full (where applicable) and received confirmation of attendance before we will undertake any such activity on your behalf.