Current issues in risk, capital and liquidity management: national and international economic and financial sector developments; credit quality and loan losses; capital adequacy; availability of funding; internal and external stress testing; risk governance; managing risk in the digital age.

The digital customer is empowered as never before: What special risks does this pose for financial firms, and how will they be managed?

The regulatory dimension: Latest on Basel III, the EU’s Capital Requirements Directive, Solvency II, and national regulations (implementation of Basel III/CRD, and national rules related to risk management), and the preparedness of banks.

Achieving ERM across all risk categories (credit, market, operational and other risks), functions (finance, operations, technology etc) and business lines (retail, SME, wealth management, corporate, investment banking and capital markets, insurance, asset management etc).

The CRO’s relationships with other “C-suite” members – group CEO, business line CEOs, CFO, CIO, CTO, COO, CMO – and the supervisory board.

Greater co-operation can also create tensions – how should those tensions be managed?

Balancing the risk and rewards of digital marketing.

How ERM benefits marketing in defining a single view of the customer.

The power of social media, and the benefits and pitfalls for financial institutions.

Managing the risks, especially to corporate reputations.

The role of predictive analytics in tracking and managing the threats.